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Background: This was my first home purchase. My current home was the first house Kiley and I walked through. I've also used a few other realtors in the past. Overall Experience: Kiley was great! I definitely felt like she was fighting on my behalf to get things done. I also felt like my concerns were heard and addressed. Despite the seller's agent being unavailable for quite some time, Kiley provided periodic updates letting me know of any changes. For a first home time buyer, Kiley was very accommodating and helped through the process. I really can't think of anything that can be improved upon. A great experience!

Kiley was a great realtor to have in our corner! She was quick to respond to everything and always answered questions in a helpful way! She knew the area well and was able to give us insight into what we might like based on what we had previously seen. She was always flexible to come to meet us whenever we were available and was quick to act on anything we needed which was great especially in a crazy market!

Kiley is a very nice agent, she helped you with all her heart no matter what the decision of the home that you’re buying is complicated she is still there by your side and helped you get through it.

She did a great job! I'm a first-time home buyer and she always answered the phones and replied to emails swiftly. She had a really good understanding of the local market and we’d use her again the next time. Highly recommended!

Doug and his team helped immensely with our relocation away from Troy, MI. We moved out to our new job and trusted them to handle everything while we were hundreds of miles away. There were some issues with the home that we didn't notice before the move, and Doug was able to coordinate the contractors required to fix them. This was our first time selling a home, and Doug and his team helped us understand a lot of the process.

Extremely knowledgeable, flexible, friendly, and reliable. I Will work to get you the best house without any pressure to push you into a house you don't want. Very responsive and has a great team and network. Would work with him every time to buy or sell.

Doug gave us great advice before we even listed our home. He came to our house multiple times to give us suggestions on what to paint, how to stage, etc. in order to get the best offer possible. We were on a very tight timeline when selling our home. We had an offer on our house in 3 days. His team worked diligently with the buyer's agent to make sure we closed on our old house on time. Overall we were very pleased with Doug and his team.

She was very friendly, very responsive, and supportive (not to mention patient). She did a good job of having all the needed information up front so that when we viewed a home we already had a good idea of what the situation of the home was. I would definitely recommend having Kiley as your realtor.

Working with Kiley and the Shaw team was a smooth and stress-free experience which is rare during such a life changing event. I am thankful to have found this (through Zillow) and highly recommend them to anyone looking to sell and/or purchase a home.

We sold house in two weeks. If you are looking for realtor, I will highly recommend them. They provide free deep cleaning for the entire house before putting on the market, which is a life saver. The closing process also went smoothly.